Wednesday, October 7, 2009

How To Deal With a Difficult Person

Don’t say something you’ll regret! Instead, try these tips from clinical psychologist Nando Pelusi, PhD:

1. First, acknowledge that the person seems bothered.

2. Ask, “What are you upset about?” This shows that you want to communicate rather than argue.

3. Stand up for yourself, but don’t let emotions take over.

4. Look for common ground. Ask what each of you can do to avoid these feelings in the future.

5. Don't obsess. If you can find your way to harmony, great. If not, just let it go.

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